Frequently asked questions

Create an account to save projects, access downloads, manage tokens, and use subscription features.

Subscriptions are managed through Stripe billing. Use Manage Subscription on the Pricing page for payment details, invoices, cancellation, and plan status.

Free accounts can access free-pack downloads. Paid token plans include full-resolution exports and premium production assets according to plan limits.

Paid exports include commercial usage for customer projects. Standalone resale of MixtapePSD library assets is not allowed.

AI generation and motion rendering use tokens. Your account dashboard shows remaining tokens, usage, and reset timing.

Motion Studio turns static artwork into short animated renders. Professional and Studio plans include motion workflows during launch.

Projects can continue into the Creative Editor for text, images, layers, exports, and future motion work.

The production PNG library includes props, objects, effects, and transparent assets prepared for flyer and cover design.

Background Studio and the library include production backgrounds for clubs, concerts, luxury designs, albums, and campaigns.

Model Studio uses MixtapePSD production transparent PNG models instead of placeholder generated models.

Voice features depend on provider availability and account settings. Text chat remains available when voice is unavailable.

Creative Director is the conversational AI partner for getting ideas, improving designs, and choosing next actions.

If something fails, refresh, check your connection, confirm you are signed in, and contact [email protected] with the page, time, and project name.