Refunds
Refund Policy
At MixtapePSD AI, we strive to provide a high-quality creative experience.
Launch Policy
Customer terms in plain language
These pages are provided for launch readiness and should be reviewed by counsel before high-volume production rollout.
Digital services and consumable tokens
Because our platform provides immediate access to digital services, AI generation, downloads, and consumable tokens, purchases are generally non-refundable once tokens have been used.
Subscription Refunds
If no tokens have been used during the current billing period, you may contact [email protected] to request a refund, subject to review. Once AI tokens have been used, downloads have been generated, or digital services have been consumed, purchases are non-refundable.
AI Tokens
AI tokens are consumed when generating artwork, edits, motion videos, or other AI-powered content. Unused tokens do not have cash value and are not redeemable for cash.
Billing
You may cancel your subscription at any time. Cancellation prevents future billing but does not automatically refund previous charges. Your subscription benefits remain active until the end of your current billing period.
Exceptional Circumstances
If you believe you were charged in error or experienced a billing issue, please contact [email protected]. We will review each case individually.
